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' uS CA)UN� c <br />rF�n jq <br />Addressing Challenges <br />• IT moved all NCFAST user to virtual desktops <br />• Coordinated conference call in May 2013 with <br />NCFAST and IT to address the issues in <br />Cabarrus <br />• Google Chrome utilized in August 2013 due to <br />issues with IE 9 — Statewide usage suggestion <br />E -1 Page 287 <br />